AXNOVA warrants to the clients that components and workmanship will be free from defects under normal use from the date of delivery as described below.
We will repair or replace, at its discretion, without charge to clients only the defective products or parts as follows:
Components
Lifetime warranty which is the entire time owned by the clients for all chairs components including gas spring, mechanism, base and castors.
Upholstery
5 Years warranty on upholstery for the normal PU, fabric, mesh and genuine leather.
Normal use is defined under this warranty as standard commercial use based upon the products being properly utilized in a typical office environment, 8 hours per day, 5 days per week, with a weight limit of 136 kgs.
Outside of Warranty
Normal wear and tear are not warranted. Damages from misuse, abuse, alterations, or negligence are not covered.
AXNOVA is not responsible for incidental or consequential damages. Any labor or travel costs regarding installation, service, or repairs are the full responsibility or the clients.